Terms and Conditions

Effective Date: 01-08-2025
Last Updated: 01-08-2025

Welcome to KINAI. These Terms and Conditions govern your use of our website (https://kinailab.com) and the services we offer. By accessing this site or engaging with our services, you agree to be bound by these terms.

1. About KINAI

KINAI is a digital growth lab offering marketing and communication services powered by AI and led by human strategy. We work with businesses to create custom solutions across paid media, web optimisation, content, and digital consulting.

2. Use of the Website

By accessing this site, you agree to:

• Use the content for informational and non-commercial purposes only
• Not copy, distribute, or modify any part of the website without prior written consent
• Not engage in any activity that could damage or interfere with the site’s operation

All intellectual property (logos, designs, copy, and content) belongs to KINAI or its licensors.

3. Services and Agreements

Services provided by KINAI are subject to individual project agreements or written proposals. These documents will define scope, timelines, deliverables, and payment terms. No service is guaranteed without a formal agreement.

4. Payments and Fees

• All pricing and billing terms are communicated in writing before any work begins
• Invoices are payable as agreed per the proposal
• Delayed payments may result in paused or cancelled services, and may incur late fees

5. Confidentiality

Both parties agree to treat all non-public information exchanged in the course of work as confidential, including marketing strategies, campaign data, access credentials, and business-sensitive information.

6. Limitation of Liability

KINAI shall not be liable for indirect, incidental, or consequential damages, including loss of revenue or business interruption, arising from:

• Use or inability to use the site
• Implementation of any service or strategy provided

Our services are offered with the intent to support your growth, but outcomes may vary depending on execution and market factors beyond our control.

7. Termination

Both client and KINAI reserve the right to terminate an engagement with written notice. Terms regarding deliverables and outstanding payments will be handled according to the service agreement in place.

8. Third-Party Tools and Integrations

KINAI may use tools and platforms such as Google Analytics, Google Tag Manager, Mailchimp, Meta, or LinkedIn as part of its service delivery. These are subject to their respective terms of service and privacy policies.

9. Governing Law

These Terms are governed by the laws of the jurisdiction in which KINAI operates, without regard to its conflict of law provisions.

10. Changes to These Terms

We may update these Terms and Conditions periodically. Any changes will be posted on this page and take effect immediately upon posting.

11. Contact

For questions regarding these Terms and Conditions, please contact us at:
📩 [email protected]
🌐 https://kinailab.com